Gorilla Sports South Africa offers the following warranties on free weights, bars and accessories. Free weight & bar warranties can be a tricky matter, most claims result from misuse. Barbells and dumbbells are designed to provide resistance and are not designed for dropping from overhead. For Olympic lifting, adequate protective flooring or a lifting platform must be used to protect the equipment. Rubber flooring at least 20mm thick is recommended for Olympic lifting. Dumbbells are required to be stored on a suitable dumbbell rack designed to hold the specific type of dumbbells. (Hex dumbbells damaged by a rack designed for round dumbbells or visa-versa will not be covered under warranty) The warranty does not cover abuse or misuse. 

Receipt of Your Product:

If you are getting your product delivered, please check the consignment has all the necessary boxes and that they are all there prior to signing. If the cartons are damaged please note this when signing and give us a call straight away. Make sure you take some photos and email them to us at info@gorillasports.co.za 

When you are unboxing the machine and assembling it, please let us know within 10 days of receipt if there are parts missing. If you know that you won't be assembling your gym for a while, because you are waiting on renovations to be completed please let us know at the time of purchase. Gorilla Sports South Africa records all individualised serial numbers of each machine as they are dispatched. It is the purchaser’s responsibility to ensure the serial numbers listed on each machine are recorded or preserved on the machine for any warranty claim. Please retain an original copy of your Tax Invoice as proof of purchase, We will not uphold warranties without correct serial numbers and proof of purchase. 

Warranty Periods:

  • Solid Head Urethane Dumbbells/Fixed Barbells 1 year 
  • Urethane Olympic Grip Plates 1 Year 
  • Solid Head Rubber Dumbbells/Fixed Barbells 1 Year 
  • Rubber Olympic Weightlifting Plates 1 year 
  • Aluminium & Steel Cable attachments 1 Year 
  • Urethane Fractional plates (excluding wear & tear) 1 Year 
  • Small Size Bells/Hex Dumbbells (2kg to 30kg) 1 Year
  • Large Size Hex Dumbbells (32.5kg to 50kg) 6 Months
  • Imported Cable attachments 1 year
  • Medicine and Wall Balls 1 Year 
  • Kettle Bells 1 year 
  • Spring/Star Collars 6 Months 
  • Nylon Straps 6 Months 
  • Triceps Ropes 90 days 
  • Jump Ropes 30 days 
  • Rubber Bands and Rubber Tubes 30 days  
  • Foam Mats 30 days 
  • Any wood products 30 days 
  • Straps 30 days 
  • Training (Battle) Ropes 90 Days 
  • Items not listed 6 Months 
  • Rack, Rig, and Steel Equipment All rack, Rig and Steel Equipment – 2-year structural warranty against factory defects or as per the manufactures warranty. All rack, rig, and steel equipment must be anchored to the floor or floor and wall if applicable. All hardware must be properly tightened and assembly instructions adhered to. Gorilla Sports South Africa does not accept responsibility for the improperly assembled products or products where all hardware is not tightened or used correctly. 
  • All moving parts – As per the manufactures warranty (Average 2 years) 
  • Powder coat, Paint, and Upholstery - 90-day warranty against manufacture defects. 

General Conditions and Restrictions: 

  1. The warranty periods commence on the date of delivery of the equipment to the purchase’s premises. 
  2. This warranty applies only against defects discovered within The warranty period, warranty claims need to be made within the warranty period. 
  3. Parts repaired or replaced under the terms of the warranty will be warranted for the remainder of the original warranty only. 
  4. To claim under this warranty, the buyer must notify Gorilla Sports South Africa Within 7 days after the date of discovery of any defects and make the defected product available for visual inspection in any form for Gorilla Sports South Africa, unaltered undamaged *Serial tag/number must be shown along with the defected product. 
  5. This warranty does not apply to damage caused by accident, misuse, improper service or non-factory modification. 
  6. Warranties outside of South Africa may vary, please contact your local dealer for details. 7. You are consenting to be bound by the terms and conditions of this warranty sheet. 
  7. Gorilla Sports South Africa reserves the right to cancel any warranties if the equipment is damaged outside of its designed use. 
  8. Warranties are void if the equipment is modified, parts are removed, or items are serviced by persons not certified to do so by Gorilla Sports South Africa or our approved partners. 

Please take note: Warranty on the frame - Excludes surface finish or cosmetic damage. Failure to keep the product in a clean, dry environment causes rust. You should wipe off any sweat and moisture after each training session. Replacement parts may vary in colour (Gorilla Sports South Africa will take every effort to keep the original look of the machine intact) There is a clear distinction between home/ domestic use warranties and commercial use warranties. Warranty for domestic use will only cover any warranties when equipment is used within a domestic environment for personal use. It does not cover the normal wear and tear associated with commercial use on grips, cables and pulleys. We stock these parts at a reasonable price so they can be replaced if you would like to use home use products in a light commercial environment. Commercial warranties will cover any warranty claim as per the agreed terms within the environment for which the equipment was designed.